Subject: Ticket Assigned - Conversation with sherrie anne
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 01 Aug 2021 09:35:36 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sherrie anne sherrie anne                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sherrie anne Bot:  Hi Sherrie Anne ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8283297693 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096595595177            01:27 PM, 01st 
 Aug                   mayar                   Hi Sherrie Anne  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:28 PM, 01st Aug                     sherrie anne                    Hello.. Good afternoon..           01:28 PM, 01st Aug                   mayar                   How mayi help you ?           01:28 PM, 01st Aug                   mayar                   How may i help you ?           01:28 PM, 01st Aug                     sherrie anne                    I would like to check the status of my order. It is showing for delivery but no one is calling me yet.           01:29 PM, 01st Aug                     sherrie anne                    Order no. 8283297693           01:29 PM, 01st Aug                     sherrie anne                    I addressed it in my office in Ardiya.. After 4pm, I will be out of office..           01:29 PM, 01st Aug                   mayar                   Your order was shipped           01:30 P
 M, 01st Aug                   mayar                   It takes 2-3 days to be delivered           01:31 PM, 01st Aug                   mayar                   Our team will contact you before delivering it           01:31 PM, 01st Aug                     sherrie anne                    Oh I see.. So even it shows in tracking that it is shipped, it will still take 2 to 3 days..           01:32 PM, 01st Aug                     sherrie anne                    I thought it will be delivered today.. Anyway, thanks for the information.           01:32 PM, 01st Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:34 PM, 01st Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2927129