Subject: Ticket Assigned - Conversation with asghar hussain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 01 Aug 2021 08:15:41 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with asghar hussain asghar hussain                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  asghar hussain Bot:  Hi Asghar Hussain ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0569176106            12:04 PM, 01st Aug                     asghar hussain                    OK           12:04 PM, 01st Aug                   mayar                   Hi Asghar Hussain  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:04 PM, 01st Aug                     asghar hussain                    Hi Dear           12:04 PM, 01st Aug                     asghar hussain                    Can You Please Check my Order # 9681910835           12:05 PM, 01st Aug                     asghar hussain                    Can you please placed return of 2nd item of this order ..           12:05 PM, 01st Aug                     asghar hussain                    i'm unable to placed return through my account           12:06 PM, 01st Aug                   mayar                   Yes  , sure i can           12:07 PM, 01st Aug                   mayar                   Kindly share name of the item           12:07 PM, 01st Aug                     asghar hussain                    Thanks           12:07 PM, 01st Aug                     asghar hussain                    Floral Print Face Cover Mask           12:08 PM, 01st Aug                   mayar                   Thank you for providing us with this details&nbsp;           12:09 PM, 01st Aug                   mayar                   Could you please allow me 2 minutes to check your order details?           12:09 PM, 01st Aug                     asghar hussain                    Sure Take your time           12:09 PM, 01st Aug                   mayar                   We sincerely apologize for the delay in collection of your return request, we have created a new return request at this time to avoid further delays, You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.           12:12 PM, 01st Aug                   mayar                   Is there anything else i can help you with?&nbsp;           12:12 PM, 01st Aug                     asghar hussain                    Yes I received e.mail..but no return number           12:13 PM, 01st Aug                   mayar                   It is containing a link. We request you to please click on that link and fill your address and contact details.           12:14 PM, 01st Aug                   mayar                   After that our team will send you an email           12:14 PM, 01st Aug                   mayar                   Is there anything else i can help you with?&nbsp;           12:14 PM, 01st Aug                     asghar hussain                    yeah thanks           12:15 PM, 01st Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:15 PM, 01st Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2926813