Subject: Ticket Assigned - Conversation with nishana nisar
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 28 Jul 2021 15:57:38 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nishana nisar nishana nisar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nishana nisar Bot:  Hi Nishana Nisar ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  70217937 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97470217937            07:42 PM, 28th Jul                     
 nishana nisar                    Ok           07:42 PM, 28th Jul                   mayar                   Hi Nishana Nisar  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:43 PM, 28th Jul                   mayar                   Could you please share your order number so that I can assist you further?           07:43 PM, 28th Jul                     nishana nisar                    Ok wait           07:44 PM, 28th Jul                   mayar                   Take your time           07:44 PM, 28th Jul                     nishana nisar                             07:45 PM, 28th Jul                   mayar                   Thank you for providing us with this details&nbsp;           07:46 PM, 28th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           07:46 PM, 28th Jul                     nishana nisar                    I hv orderd some items... Panties i hv 
 orderd for 4-5years size but i received 2_3years it's not showing return option           07:46 PM, 28th Jul                     nishana nisar                    I need another size           07:47 PM, 28th Jul                   mayar                   Kindly share name of the items to allow me create a return request for you           07:48 PM, 28th Jul                     nishana nisar                             07:49 PM, 28th Jul                   mayar                   A return request has been created for you our team will contact you whiten 3-5 days to collect the item           07:52 PM, 28th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           07:52 PM, 28th Jul                     nishana nisar                    So is it cash back or i will get other size?           07:53 PM, 28th Jul                   mayar                   You will get the amount as a credit on the  website so you can use it to create a new order   
         07:55 PM, 28th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           07:55 PM, 28th Jul                     nishana nisar                    Ok then thanks hope it will be useful           07:56 PM, 28th Jul                     nishana nisar                    Thanks for ur attempt           07:56 PM, 28th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:57 PM, 28th Jul                     nishana nisar                    Same to u           07:57 PM, 28th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2914743