Subject: Ticket Assigned - Conversation with aml
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Jul 2021 14:10:52 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aml aml                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  aml Bot:  Hi Aml ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9680516647 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  9680516647            06:02 PM, 27th Jul                   mayar                   Hi Aml ,G
 ood evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:03 PM, 27th Jul                     aml                    Hi           06:03 PM, 27th Jul                     aml                    My order still not arrived yet           06:03 PM, 27th Jul                     aml                    9680516647           06:03 PM, 27th Jul                     aml                    I order it since 21 july           06:04 PM, 27th Jul                     aml                    ???           06:05 PM, 27th Jul                   mayar                   Your order is ready for pick up you can collect it from Al Nahyan Area  Abu Dhabi           06:05 PM, 27th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           06:05 PM, 27th Jul                     aml                    I should collect it from alwahda mall           06:06 PM, 27th Jul                     aml                    Not from al nahyan 
           06:06 PM, 27th Jul                     aml                    Right           06:06 PM, 27th Jul                     aml                    ?           06:07 PM, 27th Jul                   mayar                   Al WAHDAH mall Abu Dhabi           06:07 PM, 27th Jul                     aml                    Yes           06:07 PM, 27th Jul                   mayar                   Yes right this is the address           06:07 PM, 27th Jul                   mayar                   sorry for the wrong replay           06:07 PM, 27th Jul                     aml                    Ok thank you           06:07 PM, 27th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           06:07 PM, 27th Jul                     aml                    But it's ready now           06:08 PM, 27th Jul                     aml                    I can go and collect it           06:08 PM, 27th Jul                   mayar                   Yes it is 
 ready you can collect it any time           06:09 PM, 27th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           06:09 PM, 27th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:10 PM, 27th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2910066