Subject: Ticket Assigned - Conversation with anto ajanth
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 27 Jul 2021 13:43:29 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anto ajanth anto ajanth                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  anto ajanth Bot:  Hi Anto Ajanth ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503614365            05:25 PM, 27th Jul                   mayar                   Hi Anto Ajanth  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:26 PM, 27th Jul                     anto ajanth                    Hi           05:27 PM, 27th Jul                     anto ajanth                    Can u make my orders as delivered. So that I can raise return request for few items           05:28 PM, 27th Jul                     anto ajanth                    Yesterday I have made 3 orders. All are delivered. But for only one order it's showing as delivered. Remaining it's showing bcoz of that I am not able to raise return request           05:30 PM, 27th Jul                   mayar                   Could you please share your order number so that I can assist you further?           05:34 PM, 27th Jul                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           05:39 PM, 27th Jul                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           05:41 PM, 27th Jul                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:42 PM, 27th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2909936