Subject: Ticket Assigned - Conversation with nour
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Jul 2021 13:22:33 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nour nour                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nour Bot:  Hi Nour ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9682194393 Bot:    Your order status is  : Cancelled   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502581494            05:08 PM, 27th Jul                     nour          
           Okay           05:08 PM, 27th Jul                   mayar                   Hi Nour,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:09 PM, 27th Jul                     nour                    I have an order that I cancelled           05:09 PM, 27th Jul                     nour                    But I have a code and I want to add it           05:09 PM, 27th Jul                     nour                    Now the item is not in stock           05:09 PM, 27th Jul                     nour                    Because I want to order again           05:09 PM, 27th Jul                     nour                    So how could I reorder           05:11 PM, 27th Jul                   mayar                   You can enter the e-mail on the product page in the "Notify Me" field to be notified when the product is in stock           05:11 PM, 27th Jul                   mayar                   Is there anything else i can help you w
 ith?&nbsp;           05:11 PM, 27th Jul                     nour                    I did but the item is not shipped yet so I can reorder right?           05:11 PM, 27th Jul                   mayar                   If the item is out of stock it can not be ordered           05:14 PM, 27th Jul                   mayar                   Kindly use your code in the next order           05:14 PM, 27th Jul                     nour                    /startOver           05:16 PM, 27th Jul                   mayar                   Is there anything else i can help you with?           05:17 PM, 27th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:21 PM, 27th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2909824