Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 26 Jul 2021 12:03:06 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6331486256 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0560946006            03:52 PM, 26th Jul                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:53 PM, 26th Jul                     hi                    Gd evening I purchased max application some items this order don't deliver yet this is my order number  6331486256           03:55 PM, 26th Jul                   mayar                   We are truly sorry to hear that a delivery attempt was made at your address by the courier without informing you. Our delivery team always contacts the customer before attempting any delivery. However, you were not informed prior to the delivery of your items. Please consider this a rare exception.  ​ Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is (+966581973711)  ​ We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days.           03:58 PM, 26th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           03:58 PM, 26th Jul                   mayar                   Is this your right number ?           03:58 PM, 26th Jul                   mayar                   (+966581973711) ​           03:58 PM, 26th Jul                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           03:59 PM, 26th Jul                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           04:01 PM, 26th Jul                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:02 PM, 26th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2905471