Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 26 Jul 2021 10:30:40 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  968507180 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9680507180 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  P
 lease enter your number Customer:  0509962536            02:12 PM, 26th Jul                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:12 PM, 26th Jul                     hi                    hi mayar           02:12 PM, 26th Jul                     hi                    i want to know my order status           02:12 PM, 26th Jul                     hi                    i order on 21/july/2021 now it is more than 3 days           02:13 PM, 26th Jul                   mayar                   Could you please share your order number so that I can assist you further?           02:14 PM, 26th Jul                     hi                    9680507180           02:15 PM, 26th Jul                   mayar                   Thank you for providing us with this details&nbsp;           02:17 PM, 26th Jul                   mayar                   Could you please allow me 2 minutes to check your order detai
 ls?           02:17 PM, 26th Jul                     hi                    ya its k take your time           02:18 PM, 26th Jul                   mayar                   Your order ID 9680507180 is now ready for collection.  Kindly make sure to have your Emirates ID or Passport, during the pickup.    Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           02:21 PM, 26th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           02:21 PM, 26th Jul                     hi                    can you confirm me by massage           02:21 PM, 26th Jul                     hi                    i mean sms           02:22 PM, 26th Jul                   mayar                   If you did  not receive it kindly take a screenshot of this chat in instead           02:24 PM, 26th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           0
 2:25 PM, 26th Jul                     hi                    thanks'           02:26 PM, 26th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:30 PM, 26th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2905087