Subject: Ticket Assigned - Conversation with hi this is arvin
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 25 Jul 2021 18:08:14 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi this is arvin hi this is arvin                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi this is arvin Bot:  Hi Hi This Is Arvin ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6331448939 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0542688757            10:01 PM, 25th 
 Jul                   mayar                   Hi Arvin,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           10:01 PM, 25th Jul                     hi this is arvin                    hi thw tracking status stating customer no responseonsw           10:02 PM, 25th Jul                     hi this is arvin                    it is already out for delivery but nobody called me until this time           10:02 PM, 25th Jul                   mayar                   Thank you for providing us with this details&nbsp;           10:03 PM, 25th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           10:03 PM, 25th Jul                     hi this is arvin                    okay thanks           10:03 PM, 25th Jul                   mayar                   Is this  your right number ( +966542688757)           10:05 PM, 25th Jul                   mayar                   ?           10:05 
 PM, 25th Jul                     hi this is arvin                    yea           10:05 PM, 25th Jul                     hi this is arvin                    i received already txt msg it is out for delivery today           10:06 PM, 25th Jul                   mayar                   We sincerely apologize for any inconvenience caused,           10:06 PM, 25th Jul                   mayar                   We request you to please allow us some time so we can work on this and do the needful.           10:06 PM, 25th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           10:06 PM, 25th Jul                     hi this is arvin                    thata all only           10:07 PM, 25th Jul                     hi this is arvin                    waiting to resolve it soon           10:07 PM, 25th Jul                   mayar                   We request you to please allow us some time so we can work on this and do the needful. It was a p
 leasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:07 PM, 25th Jul                     hi this is arvin                    okay thanks for your help           10:08 PM, 25th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2903113