Subject: Ticket Assigned - Conversation with acesyl
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Jul 2021 12:32:18 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with acesyl acesyl                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  acesyl Bot:  Hi Acesyl ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8280156742 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96560013055            04:22 PM, 25th Jul                   mayar         
           Hi Acesyl,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:22 PM, 25th Jul                     acesyl                    Good evening           04:24 PM, 25th Jul                     acesyl                    The order 8280156742 since last Monday 19 July           04:25 PM, 25th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           04:26 PM, 25th Jul                   mayar                   Thank you for providing us with this details&nbsp;           04:26 PM, 25th Jul                   mayar                   Your order is ready for pick up Kindly collect it from Salem Al Mubarak, block 3, Street 101           04:29 PM, 25th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           04:29 PM, 25th Jul                     acesyl                    Ok thank you           04:29 PM, 25th Jul                   
 mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:31 PM, 25th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2901512