Subject: Ticket Assigned - Conversation with rehnuma kazi
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Sun, 25 Jul 2021 12:01:05 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rehnuma kazi rehnuma kazi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rehnuma kazi Bot:  Hi Rehnuma Kazi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9679499083 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:51 PM, 25th Jul                   mayar                   Hi Rehnuma Kazi  ,Good evening Thank you for contacting us. My name is Mayar ,
 i will be happy to help you.           03:52 PM, 25th Jul                     rehnuma kazi                    Hi           03:52 PM, 25th Jul                     rehnuma kazi                    I had placed my order on 17th July and I haven't received any message for collection yet.           03:53 PM, 25th Jul                     rehnuma kazi                    Its almost a week           03:53 PM, 25th Jul                     rehnuma kazi                    My orders hav never got so much delayed anytime           03:53 PM, 25th Jul                     rehnuma kazi                    Can u update me on this           03:53 PM, 25th Jul                   mayar                   Thank you for providing us with this details&nbsp;           03:54 PM, 25th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           03:54 PM, 25th Jul                     rehnuma kazi                    Sure           03:55 PM, 25th Jul        
            mayar                   Your order is ready at the store you can collect it from Ibn Batuta Mall  Ibn Batuta Mall, Persia Court, Sheikh Zayed Road           03:55 PM, 25th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           03:55 PM, 25th Jul                     rehnuma kazi                    I didn't receive any message or mail for collection           03:56 PM, 25th Jul                     rehnuma kazi                    Anyway thanks for your help           03:56 PM, 25th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:00 PM, 25th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2901378