Subject: Ticket Assigned - Conversation with sandra makhlouf
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 25 Jul 2021 08:31:48 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sandra makhlouf sandra makhlouf                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sandra makhlouf Bot:  Hi Sandra Makhlouf ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  971568772887            12:22 PM, 25th Jul                   mayar                   Hi  Sandra Makhlouf  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:23 PM, 25th Jul                     sandra makhlouf                    Hi Mayar           12:23 PM, 25th Jul                     sandra makhlouf                    I placed an order and then I cancelled it but the status is still on cancelling and I still didn’t get my refund           12:24 PM, 25th Jul                   mayar                   It takes 1-2 days to be processed           12:26 PM, 25th Jul                     sandra makhlouf                    So I will have my refund in 1-2 days?           12:26 PM, 25th Jul                   mayar                   Our team will contact you on your email to provide you with the all details           12:28 PM, 25th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           12:28 PM, 25th Jul                     sandra makhlouf                    No that it thanks           12:28 PM, 25th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:31 PM, 25th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2900383