Subject: Ticket Assigned - Conversation with rabab
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 24 Jul 2021 09:03:03 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rabab rabab                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rabab Bot:  Hi Rabab ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  12345 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0529234678            12:54 PM, 24th Jul                   mayar                   Hi 
 Rabab,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:54 PM, 24th Jul                     rabab                    Hi mayar           12:55 PM, 24th Jul                     rabab                    I m looking one scarf i really need this for tomorrow party           12:55 PM, 24th Jul                     rabab                    Which store has           12:55 PM, 24th Jul                     rabab                             12:55 PM, 24th Jul                     rabab                    I can go and pick           12:55 PM, 24th Jul                     rabab                    In dubai only           12:55 PM, 24th Jul                     rabab                    Still there           12:56 PM, 24th Jul                   mayar                   We are sorry to tell you that the products on the website is not the same at the store so kindly visit our store to see our new collection           12:57 PM, 24th Jul                
    mayar                   Is there anything else i can help you with?&nbsp;           12:57 PM, 24th Jul                     rabab                    So you are saying that cannot available in any of your stores           12:57 PM, 24th Jul                   mayar                   We have a different collection at the store           12:59 PM, 24th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           12:59 PM, 24th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:02 PM, 24th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2896668