Subject: Ticket Assigned - Conversation with ismail
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 23 Jul 2021 16:41:57 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ismail ismail                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ismail Bot:  Hi Ismail ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0564022306            08:32 PM, 23rd Jul                   mayar                   Hi Ismail  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:32 PM, 23rd Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:32 PM, 23rd Jul                     ismail                    Hi mayar           08:33 PM, 23rd Jul                     ismail                    I have purchased clothes from dubai burjuman store           08:33 PM, 23rd Jul                     ismail                    I have to exchange it           08:33 PM, 23rd Jul                     ismail                    How many days i can get it exchanged           08:34 PM, 23rd Jul                     ismail                    And one more issue is i lost my bill after purchasing           08:34 PM, 23rd Jul                   mayar                   whiten 14 days           08:34 PM, 23rd Jul                   mayar                   Yes go ahead           08:35 PM, 23rd Jul                     ismail                    While billing i gave my mobile number           08:35 PM, 23rd Jul                     ismail                    Its registered           08:35 PM, 23rd Jul                     ismail                    ?           08:36 PM, 23rd Jul                   mayar                   Yes it is           08:38 PM, 23rd Jul                   mayar                   Kindly change it while visiting our store           08:40 PM, 23rd Jul                   mayar                   Is there anything else i can help you with?&nbsp;           08:40 PM, 23rd Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:41 PM, 23rd Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2895033