Subject: Ticket Assigned - Conversation with jana
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 23 Jul 2021 16:21:56 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jana jana                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jana Bot:  Hi Jana ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9632217328 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505997783            08:09 PM, 23rd Jul                   mayar                 
   Hi Jana  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:09 PM, 23rd Jul                     jana                    Hi           08:09 PM, 23rd Jul                     jana                    Please i need to know when is the delivery           08:10 PM, 23rd Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           08:10 PM, 23rd Jul                     jana                    Ok.. i recieved today suddenly a call with a rude person.. saying that will deliver.. i informed him that im not home           08:11 PM, 23rd Jul                     jana                    But he didnt inform me the new delivery time           08:11 PM, 23rd Jul                   mayar                   Our delivery team will contact you before delivering the order .The shipping company only hasall details about delivering the order           08:13 PM, 23rd Jul                   mayar    
                Is there anything else i can help you with?&nbsp;           08:13 PM, 23rd Jul                     jana                    So when the delivery?????           08:13 PM, 23rd Jul                   mayar                   We will contact our team to contact you before delivering the order           08:15 PM, 23rd Jul                   mayar                   Is there anything else i can help you with?&nbsp;           08:16 PM, 23rd Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:21 PM, 23rd Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2894976