Subject: Ticket Assigned - Conversation with rolando laderas
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 23 Jul 2021 15:52:24 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rolando laderas rolando laderas                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rolando laderas Bot:  Hi Rolando Laderas ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9679587944 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0523458613            07:46 PM, 23rd Jul
                    mayar                   Hi Rolando  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:48 PM, 23rd Jul                     rolando laderas                    Hi, I just want to know status of my order no. 9679587944           07:48 PM, 23rd Jul                   mayar                   Your order is ready to be picked up .You can collect it from Burjuman Mall           07:49 PM, 23rd Jul                   mayar                   Is there anything else i can help you with?&nbsp;           07:49 PM, 23rd Jul                     rolando laderas                    I never received an SMS or email that its rrady           07:49 PM, 23rd Jul                     rolando laderas                    I mean no message that its ready for collection           07:50 PM, 23rd Jul                   mayar                   Please receive your order using a screenshot of this chat           07:51 PM, 23rd Jul                   may
 ar                   Is there anything else i can help you with?&nbsp;           07:51 PM, 23rd Jul                     rolando laderas                    Thats all thanks           07:51 PM, 23rd Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:51 PM, 23rd Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2894892