Subject: Ticket Assigned - Conversation with muhammad imram
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 23 Jul 2021 12:14:42 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammad imram muhammad imram                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  i place a order 4 days back when i still didn’t receive it Bot:  Please enter your name Customer:  muhammad imram Bot:  Hi Muhammad Imram ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9680125837 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503344083            04:09 PM, 23rd Jul                     muhammad imram                    Ok           04:09 PM, 23rd Jul                   mayar                   Hi Muhammad Imram  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:09 PM, 23rd Jul                     muhammad imram                    Hi mayar           04:09 PM, 23rd Jul                   mayar                   Your order is ready to be picked up from Al Ain Mall           04:10 PM, 23rd Jul                   mayar                   Is there anything else i can help you with?&nbsp;           04:10 PM, 23rd Jul                     muhammad imram                    I need to know that why my order is getting that late i place it 4 to 5 days back and still no any update related to my order my order number is mention earlier in a chat please check or put a request to deliver my order to the store asap please           04:11 PM, 23rd Jul                     muhammad imram                    I didnot recive any call or msg that my order is ready           04:11 PM, 23rd Jul                   mayar                   We sincerely apologize for any inconvenience caused,  You can collect it using a screenshot of this chat           04:12 PM, 23rd Jul                   mayar                   Is there anything else i can help you with?&nbsp;           04:12 PM, 23rd Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:14 PM, 23rd Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2894203