Subject: Ticket Assigned - Conversation with junaid
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 20 Jul 2021 13:59:50 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with junaid junaid                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  junaid Bot:  Hi Junaid ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6330896518 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0538863077            05:46 PM, 20th Jul                   mayar  
                  Hi Junaid ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:46 PM, 20th Jul                     junaid                    6330896518           05:47 PM, 20th Jul                   mayar                   Thank you for providing us with this details&nbsp;           05:47 PM, 20th Jul                     junaid                    When I can pickup           05:47 PM, 20th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           05:47 PM, 20th Jul                     junaid                    It is now more than 2 days i didn't get messages           05:47 PM, 20th Jul                   mayar                   It takes 3-5 days to be ready at the store our team will contact you once it is ready           05:48 PM, 20th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           05:48 PM, 20th Jul             
         junaid                    It was written 1 to 2 days           05:48 PM, 20th Jul                     junaid                    Now why you are delaying           05:49 PM, 20th Jul                     junaid                    Make it ready today           05:49 PM, 20th Jul                   mayar                   We will try to deliver it asap           05:49 PM, 20th Jul                     junaid                    I need it today on any cost           05:49 PM, 20th Jul                     junaid                    It is a pick up from store           05:49 PM, 20th Jul                   mayar                   We will contact our team to do the needful           05:49 PM, 20th Jul                     junaid                    Not delivery           05:49 PM, 20th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           05:49 PM, 20th Jul                   mayar                   It takes 3-5 days to be ready at the sto
 re           05:49 PM, 20th Jul                     junaid                    I need my order           05:50 PM, 20th Jul                     junaid                    Make the complain           05:50 PM, 20th Jul                   mayar                   We will contact our team to do the needful           05:50 PM, 20th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           05:50 PM, 20th Jul                     junaid                    Now please           05:50 PM, 20th Jul                     junaid                    I am waiting here           05:50 PM, 20th Jul                     junaid                    Need ykur feedback now           05:51 PM, 20th Jul                     junaid                    Your           05:51 PM, 20th Jul                   mayar                   It will take 3-5 days to be ready but we will try our best to deliver it asap           05:53 PM, 20th Jul                   mayar                 
   We sincerely apologize for any inconvenience caused,           05:53 PM, 20th Jul                   mayar                   We will update our website according to that           05:53 PM, 20th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           05:53 PM, 20th Jul                     junaid                    Did you tell your team           05:53 PM, 20th Jul                     junaid                    About the issue or nooo??           05:53 PM, 20th Jul                   mayar                   It will take 24 hours to be resolved and to contact you again           05:54 PM, 20th Jul                   mayar                   We request you to please allow us some time so we can work on this and do the needful.           05:54 PM, 20th Jul                     junaid                    Did you do it or no??           05:54 PM, 20th Jul                   mayar                   It will take 24 hours to be resolved and to con
 tact you again           05:54 PM, 20th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           05:55 PM, 20th Jul                     junaid                    My question is did you do it or noo           05:55 PM, 20th Jul                     junaid                    Hello           05:56 PM, 20th Jul                     junaid                    Did you check your team or nooo           05:56 PM, 20th Jul                   mayar                   Yes and they will contact you whiten 24 hours           05:57 PM, 20th Jul                   mayar                   Is there anything else i can help you with?           05:57 PM, 20th Jul                     junaid                    No thanks           05:57 PM, 20th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:58 PM, 20th Jul                                          View conversatio
 n in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2886923