Subject: Ticket Assigned - Conversation with mubeen
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 19 Jul 2021 11:31:27 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mubeen mubeen                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mubeen Bot:  Hi Mubeen ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9679304866 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971505026347            03:24 PM, 19th Jul                     mubee
 n                    Okay           03:24 PM, 19th Jul                   mayar                   Hi Mubeen,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:24 PM, 19th Jul                     mubeen                    I have placed an order on 16th July           03:25 PM, 19th Jul                     mubeen                    And i haven't received it yet           03:25 PM, 19th Jul                     mubeen                    I want it today, tomorrow's the EID.           03:25 PM, 19th Jul                     mubeen                    It's okay If I receive it at night, but I just want it today           03:26 PM, 19th Jul                     mubeen                    Are you there?           03:26 PM, 19th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           03:27 PM, 19th Jul                   mayar                   Your order is ready for pick up         
   03:28 PM, 19th Jul                   mayar                   You can collect it today           03:28 PM, 19th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           03:28 PM, 19th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:30 PM, 19th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2883189