Subject: Re: [#2853035] - My Account
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 19 Jul 2021 06:01:57 +0000

Hi Mayar nasser mahmoud,      Hi,     Please note that order was cancelled at the time of processing from FC, We will initiate for refund.     Thanks and Regards  Suvodip   
                           
                            On
                            Tue, 13 Jul at  2:52 PM
                            ,  Mayar nasser mahmoud <[email-masked]>  wrote:
                             
 Problem Statement: &nbsp;What is the issue (Late Shipping) Warehouse  Order Date : Jun 27, 2021 Order ID: 7473789415 Tracking ID: N/A 
 
 Assistance Required: Need Urgent Delivery  Issue Description: Customer placed order on Jun 27, 2021 and till now he/she has not received the order. As per the hybris the order status is not shipped .Customer is chasing us for his/her order so we request you to expedite the delivery date as customer is a with us since Jun 27, 2021.  Regards, Mayar