Subject: Ticket Assigned - online purchase failed.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Jul 2021 02:25:37 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  online purchase failed. Dear sir,

I made an online purchase yesterday (14-07-2021). Payment procedure failed,
but money got deducted from my account. For the same items i made another
purchase and i got the order placed successfully, also money got deducted.
Could you please do the needful for my refund of the failed purchase.
adding details of purchase below.

Failed order number:  *8278760098*
amount deducted: *4.2 KD*

Succeeded order number:  *8278760274*
amount:  *4.2 KD*

Attaching screenshots of bank statement message.

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2862309