Subject: Ticket Assigned - Conversation with mustafa
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 18 Jul 2021 14:10:44 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mustafa mustafa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mustafa Bot:  Hi Mustafa ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9679833059 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504169726            06:03 PM, 18th Jul                   Bot     
               Hi, Welcome           06:03 PM, 18th Jul                   Bot                   Hi welcome           06:03 PM, 18th Jul                   Bot                   Please enter your name           06:03 PM, 18th Jul                     mustafa                    Mustafa           06:03 PM, 18th Jul                   Bot                    Hi Mustafa ,what do you need help with?   1. Order Status  2. How can I return my order ?  3. When will I get my refund ?            06:03 PM, 18th Jul                     mustafa                    1           06:03 PM, 18th Jul                   Bot                    Please choose your location   1. Centrepointae  2. Centerpointsa  3. Centerpointbh  4. Centerpointkw            06:03 PM, 18th Jul                     mustafa                    9679833059           06:03 PM, 18th Jul                   Bot                    Please choose your location   1. Centrepointae  2. Centerpointsa  3. Centerpointbh  4. Centerpointkw            06:
 03 PM, 18th Jul                     mustafa                    1           06:04 PM, 18th Jul                   Bot                   Please enter your order number to continue           06:04 PM, 18th Jul                     mustafa                    9679833059           06:04 PM, 18th Jul                   Bot                   Looks to be an invalid order No           06:04 PM, 18th Jul                   Bot                   Please enter your order number to continue           06:04 PM, 18th Jul                   mayar                   Hi Mustafa  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:04 PM, 18th Jul                     mustafa                    Hi the order number is 9679833059           06:04 PM, 18th Jul                     mustafa                    I just placed n order click n collect from dalma mall abudhabi. Considering its eid , i request u to pls arrange my pick up on tomorrow evening           06:06 P
 M, 18th Jul                     mustafa                    Hoping for ur response           06:08 PM, 18th Jul                   mayar                   It takes 2-3 days to be ready at the store we will try our best to deliver it asap           06:08 PM, 18th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           06:08 PM, 18th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:10 PM, 18th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2878955