Subject: Ticket Assigned - Conversation with angel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 18 Jul 2021 11:26:22 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with angel angel                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  angel Bot:  Hi Angel ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9679286307 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  052-4833147            03:07 PM, 18th Jul                     angel             
        Ok           03:07 PM, 18th Jul                   mayar                   Hi Angel  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:08 PM, 18th Jul                     angel                    Hi mayar           03:08 PM, 18th Jul                     angel                    I wish to know the status of my order.           03:08 PM, 18th Jul                     angel                    Im hoping to collect it today.           03:09 PM, 18th Jul                     angel                    Kindly let me know if its possible           03:09 PM, 18th Jul                   mayar                   Thank you for providing us with this details&nbsp;           03:15 PM, 18th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           03:15 PM, 18th Jul                   mayar                   It takes 2-3 days to be ready at the store           03:21 PM, 18th Jul      
              mayar                   Our team will contact you once it is ready           03:21 PM, 18th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           03:21 PM, 18th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:25 PM, 18th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2877786