Subject: Ticket Assigned - Conversation with can i ask about my order
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 17 Jul 2021 14:50:29 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with can i ask about my order can i ask about my order                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  can i ask about my order Bot:  Hi Can I Ask About My Order ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8278703291 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  96551023983            06:32 PM, 17th Jul                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:33 PM, 17th Jul                     can i ask about my order                    Tnx           06:33 PM, 17th Jul                     can i ask about my order                    I want to ask about my order           06:33 PM, 17th Jul                     can i ask about my order                    8278703291           06:33 PM, 17th Jul                     can i ask about my order                    They already called me but i was in hospital, I couldn’t pick up the call           06:34 PM, 17th Jul                     can i ask about my order                    They sent me msg as they tried to give me my order but I didn’t answer their call           06:34 PM, 17th Jul                     can i ask about my order                    And they will try again later           06:34 PM, 17th Jul                     can i ask about my order                    But no one called me           06:35 PM, 17th Jul                     can i ask about my order                    ???           06:35 PM, 17th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           06:36 PM, 17th Jul                     can i ask about my order                    Hey           06:36 PM, 17th Jul                     can i ask about my order                    Ok           06:36 PM, 17th Jul                   mayar                   We are truly sorry to hear that a delivery attempt was made at your address by the courier without informing you. Our delivery team always contacts the customer before attempting any delivery. However, you were not informed prior to the delivery of your items. Please consider this a rare exception.  ​ Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is (+96551023983)  ​ We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days.           06:38 PM, 17th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           06:38 PM, 17th Jul                     can i ask about my order                    Thnx           06:39 PM, 17th Jul                     can i ask about my order                    So i will receive  my order soon?           06:40 PM, 17th Jul                   mayar                   Yes , Our team will contact you on (+96551023983) We will try our best to deliver it asap           06:44 PM, 17th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           06:44 PM, 17th Jul                   mayar                   It was a pleasure to assist/ؤم you. Thank you for shopping with us.  Have a wonderful day.           06:49 PM, 17th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2873469