Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 17 Jul 2021 11:51:07 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9678890253 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  566832973            03:40 PM, 17th Jul                   Mohammed                   &nbsp;Hi
  , Good evening, thank you for contacting us. I'm mohammed .I will be happy to help you.           03:41 PM, 17th Jul                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:41 PM, 17th Jul                     hi                    Sure           03:41 PM, 17th Jul                   Mohammed                   &nbsp;Please note the delivery time frame is 2-3 business days.           03:43 PM, 17th Jul                   Mohammed                   Please wait as you will receive an email notification that your order is ready to be received           03:43 PM, 17th Jul                   Mohammed                   Is there anything else may I assist you?           03:43 PM, 17th Jul                     hi                    This is click n collect order           03:43 PM, 17th Jul                   Mohammed                   Please note the delivery time frame to store is 2-3 business days.       
     03:43 PM, 17th Jul                   Mohammed                   Please wait as you will receive an email notification that your order is ready to be received           03:44 PM, 17th Jul                   Mohammed                   Is there anything else may I assist you?           03:44 PM, 17th Jul                     hi                    And I can c there is wrong Mobile no entered in d confirmation email also in the app it's not showing my recent order           03:44 PM, 17th Jul                   Mohammed                   We sincerely apologize for any inconvenience caused however, we request you to please elaborate your concern so that we can assist you accordingly with this.           03:44 PM, 17th Jul                     hi                    I am just concerned my order is placed or not because I can't see recent order in my order history..so           03:46 PM, 17th Jul                     hi                    I hav received d confirmation email           03:46 PM
 , 17th Jul                   Mohammed                   Your order under process please allow us some time           03:47 PM, 17th Jul                     hi                    Ok           03:48 PM, 17th Jul                   Mohammed                   Is there anything else may I assist you?           03:48 PM, 17th Jul                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:50 PM, 17th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2872138