Subject: Ticket Assigned - Conversation with mugira
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 17 Jul 2021 09:31:45 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mugira mugira                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mugira Bot:  Hi Mugira ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9678955251 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  971554148684            01:17 PM, 17th Jul                   mayar    
                HiMugira  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:17 PM, 17th Jul                     mugira                    Hi           01:18 PM, 17th Jul                     mugira                    I want to know status of order           01:18 PM, 17th Jul                     mugira                    Still it showing placed status           01:18 PM, 17th Jul                     mugira                    When it will be ready to collect?           01:18 PM, 17th Jul                     mugira                    Are you reading my text ?           01:19 PM, 17th Jul                     mugira                    Hello           01:20 PM, 17th Jul                     mugira                    Can anyone reply?           01:20 PM, 17th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           01:21 PM, 17th Jul                   mayar                   I
 t takes 2-3 working days to be ready at the store           01:25 PM, 17th Jul                   mayar                   Our team will contact you once it is ready           01:26 PM, 17th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           01:26 PM, 17th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:30 PM, 17th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2871310