Subject: Ticket Assigned - Conversation with tajammul rumaan shaik mohammed
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 17 Jul 2021 09:30:06 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with tajammul rumaan shaik mohammed tajammul rumaan shaik mohammed                    Bot:  Hi again! Bot:  Please enter your name Customer:  tajammul rumaan shaik mohammed Bot:  Hi Tajammul Rumaan Shaik Mohammed ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9678649272 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  056-1403384            01:13 PM, 17th Jul                     tajammul rumaan shaik mohammed                    Ok           01:13 PM, 17th Jul                   mayar                   Hi Tajammul Rumaan ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:14 PM, 17th Jul                     tajammul rumaan shaik mohammed                    I have ordered on Wednesday till now not received he is calling me at night 10 pm my order number is 9678649272           01:14 PM, 17th Jul                     tajammul rumaan shaik mohammed                    I have given office address           01:14 PM, 17th Jul                     tajammul rumaan shaik mohammed                    The delivery location for which I have given am available from 8 Am to 5 PM           01:15 PM, 17th Jul                     tajammul rumaan shaik mohammed                    Delivery boy contact details can you give are else inform to them           01:16 PM, 17th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           01:17 PM, 17th Jul                     tajammul rumaan shaik mohammed                    Ok           01:19 PM, 17th Jul                   mayar                   We are truly sorry to hear that a delivery attempt was made at your address by the courier without informing you. Our delivery team always contacts the customer before attempting any delivery. However, you were not informed prior to the delivery of your items. Please consider this a rare exception.  ​ Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is (+971561403384)  ​ We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days.           01:24 PM, 17th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           01:25 PM, 17th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:29 PM, 17th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2871300