Subject: Ticket Assigned - Conversation with joshina
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 17 Jul 2021 09:06:54 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with joshina joshina                    Bot:  Hi again! Bot:  Please enter your name Customer:  joshina Bot:  Hi Joshina ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9679312135 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:51 PM, 17th Jul                     joshina                    Please do quick           12:52 PM, 17th Jul                     joshina                    It’s urgent           12:52 PM, 17th Jul                   mayar                   Hi Joshina  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:54 PM, 17th Jul                     joshina                    Hi Mayar           12:54 PM, 17th Jul                     joshina                    I revived a message from a unknown person saying he is from max and to send location           12:54 PM, 17th Jul                     joshina                             12:54 PM, 17th Jul                     joshina                    But when I checked in max site order history it’s only shown as placed and there is no tracking number           12:55 PM, 17th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           12:59 PM, 17th Jul                     joshina                    Yeah sure           12:59 PM, 17th Jul                   mayar                   Your order is out  for delivery and our team contacted you on 508975434           01:03 PM, 17th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           01:03 PM, 17th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:06 PM, 17th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2871174