Subject: Ticket Assigned - Conversation with chioma nzegwu
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 16 Jul 2021 08:08:21 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with chioma nzegwu chioma nzegwu                    Bot:  Hi again! Bot:  Please enter your name Customer:  chioma nzegwu Bot:  Hi Chioma Nzegwu ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4578506517 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:52 AM, 16th Jul                     chioma nzegwu                    Hi           11:53 AM, 16th Jul                     chioma nzegwu                    Hello    
        11:53 AM, 16th Jul                     chioma nzegwu                    Heloooo           11:57 AM, 16th Jul                   mayar                   Hi Chioma ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           11:59 AM, 16th Jul                     chioma nzegwu                    Thank you mayar           12:00 PM, 16th Jul                     chioma nzegwu                    I want to link my shukran account           12:00 PM, 16th Jul                   mayar                   Do you want to link it ?           12:00 PM, 16th Jul                     chioma nzegwu                    Yes           12:00 PM, 16th Jul                   mayar                   We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.   To link your Shukran 
 card, please follow the below steps:   1- Log in your account. 2- Go to My account > Shukran > Link your account here. 3- Follow the provided steps on the webpage   After you have linked your UAE Shukran account and you have 200 points or more, you will be eligible to spend your points.           12:01 PM, 16th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           12:01 PM, 16th Jul                     chioma nzegwu                    I tried           12:02 PM, 16th Jul                     chioma nzegwu                    They said my mobile number is in use already           12:02 PM, 16th Jul                   mayar                   Kindly contact shuukran team on +974 4 402 4000           12:05 PM, 16th Jul                   mayar                   Or [email-masked]           12:05 PM, 16th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           12:05 PM, 16th Jul            
        mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:07 PM, 16th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2867229