Subject: Ticket Assigned - Conversation with abusamra muhammed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Jul 2021 12:24:13 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abusamra muhammed abusamra muhammed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abusamra muhammed Bot:  Hi Abusamra Muhammed ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment me
 thod.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096551321909            03:58 PM, 15th Jul                   Hamza                   Hi Abusamra,Good evening  Thank you for contacting us.This is Hamza. How may I help you?&nbsp;           04:01 PM, 15th Jul                     abusamra muhammed                    Hi hamza           04:02 PM, 15th Jul                     a
 busamra muhammed                    Can you check status for this order number 8272063729           04:03 PM, 15th Jul                   Hamza                   May I request you to please stay on hold while I retrieve the information.&nbsp;           04:05 PM, 15th Jul                     abusamra muhammed                    And complaint No. 2848234           04:06 PM, 15th Jul                     abusamra muhammed                    Are you here Hamza?           04:08 PM, 15th Jul                     abusamra muhammed                    ?!           04:09 PM, 15th Jul                   mayar                   Sorry for the late replay regarding a tech issue           04:19 PM, 15th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           04:19 PM, 15th Jul                   mayar                   We would like to inform you that we have processed the refund of amount (KWD32.28 )on (6/23/21) and the amount you paid o
 nline will be refunded back to your original payment method within 7- 14 working days.           04:21 PM, 15th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           04:21 PM, 15th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:23 PM, 15th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2863931