Subject: Ticket Assigned - Conversation with nidaaa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Jul 2021 12:11:16 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nidaaa nidaaa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nidaaa Bot:  Hi Nidaaa ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6329471611 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0542578007            04:03 PM, 15th Jul                   mayar                   Hi Nidaaa ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:03 PM, 15th Jul                     nidaaa                    I need my order to be dispatched to the my selected center of Riyadh asap           04:04 PM, 15th Jul                     nidaaa                    I need to travel to other city …           04:04 PM, 15th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           04:04 PM, 15th Jul                     nidaaa                    Ok           04:04 PM, 15th Jul                   mayar                   The order was placed yesterday and it takes 3-5 days to be ready at the store           04:06 PM, 15th Jul                     nidaaa                    ?           04:07 PM, 15th Jul                     nidaaa                    Before eid it will           04:07 PM, 15th Jul                     nidaaa                    Come ?           04:07 PM, 15th Jul                   mayar                   our team will contact you once it is ready           04:07 PM, 15th Jul                     nidaaa                    It’s was mentioned 1 to.2 business days when I was placing roder           04:07 PM, 15th Jul                     nidaaa                    Will it reach before eid ?           04:08 PM, 15th Jul                   mayar                   We sincerely apologize for any inconvenience caused,  The order was placed yesterday and it will take  3-5 days to be ready at the store           04:08 PM, 15th Jul                   mayar                   We will try our best to get it ready asap           04:09 PM, 15th Jul                   mayar                   Is there anything else i can help you with?&nbsp;           04:09 PM, 15th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:10 PM, 15th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2863843