Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 13 Jul 2021 16:08:39 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0549370603            07:39 PM, 13th Jul                     hi                    ?           07:40 PM, 13th Jul                     hi                    Hello           07:42 PM, 13th Jul                     hi                             07:42 PM, 13th Jul                     hi                    This is damage           07:42 PM, 13th Jul                     hi                    I want to return it           07:42 PM, 13th Jul                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:43 PM, 13th Jul                     hi                    I want to return this pent as it is damage           07:45 PM, 13th Jul                     hi                    There ?           07:45 PM, 13th Jul                   mayar                   Kindly send your order number           07:46 PM, 13th Jul                     hi                    6325095798           07:46 PM, 13th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           07:50 PM, 13th Jul                     hi                    Okay           07:50 PM, 13th Jul                   mayar                   Kindly send me name off the item           07:53 PM, 13th Jul                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           07:55 PM, 13th Jul                     hi                    Slim Fit Length Solid Mid-Rise Chinos with Pocket Detail           07:57 PM, 13th Jul                     hi                    Hello ?           08:02 PM, 13th Jul                   mayar                   We would like to inform you that we have processed the refund of amount (40.83 ) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:  Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           08:04 PM, 13th Jul                   mayar                   Is there anything else i can help you with?            08:04 PM, 13th Jul                     hi                    No           08:06 PM, 13th Jul                     hi                    Thanks           08:06 PM, 13th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:08 PM, 13th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2854958