Subject: Ticket Assigned - Conversation with huma
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 13 Jul 2021 14:39:16 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with huma huma                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  huma Bot:  Hi Huma ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9677815053 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  9677815053            06:16 PM, 13th Jul                   mayar                   Hi Huma ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:16 PM, 13th Jul                     huma                    Can you tell me where is my order           06:17 PM, 13th Jul                     huma                    Always when i want my order urgently it get late           06:17 PM, 13th Jul                     huma                    9677815053           06:17 PM, 13th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           06:18 PM, 13th Jul                     huma                    Ok           06:18 PM, 13th Jul                   mayar                   It takes 2-3 days to be ready at the store our team will contact you once it is ready           06:20 PM, 13th Jul                   mayar                   Is there anything else i can help you with?            06:20 PM, 13th Jul                     huma                    Today is 3rd day           06:21 PM, 13th Jul                     huma                    ?           06:21 PM, 13th Jul                   mayar                   It takes 2-3 working days           06:26 PM, 13th Jul                   mayar                   our team will contact you once it is ready           06:26 PM, 13th Jul                   mayar                   We sincerely apologize for any inconvenience caused,           06:26 PM, 13th Jul                   mayar                   Is there anything else i can help you with?           06:26 PM, 13th Jul                     huma                    Oh really sunday is not working day ?           06:28 PM, 13th Jul                     huma                    Sunday Monday Tuesday           06:28 PM, 13th Jul                     huma                    ?‍♀️           06:29 PM, 13th Jul                   mayar                   our team will contact you once it is ready           06:34 PM, 13th Jul                   mayar                   Is there anything else i can help you with?           06:34 PM, 13th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:38 PM, 13th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2854431