Subject: Ticket Assigned - Conversation with kehkashan mumtaz
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 12 Jul 2021 15:37:29 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kehkashan mumtaz kehkashan mumtaz                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  kehkashan mumtaz Bot:  Hi Kehkashan Mumtaz ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502422739            07:23 PM, 12th Jul                   mayar                   Hi Kehkashan  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:23 PM, 12th Jul                     kehkashan mumtaz                    I want to know order 9677696418 return status           07:24 PM, 12th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           07:24 PM, 12th Jul                     kehkashan mumtaz                    I called, they said delivery boy is out for collection but nobody came still           07:25 PM, 12th Jul                   mayar                   It takes 3-5 days to be collected           07:31 PM, 12th Jul                   mayar                   Our team will contact you once they are ready to collect           07:31 PM, 12th Jul                   mayar                   Is there anything else i can help you with?            07:31 PM, 12th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:37 PM, 12th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2849507