Subject: Ticket Assigned - Conversation with neenu mary george
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 12 Jul 2021 13:51:07 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with neenu mary george neenu mary george                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  neenu mary george Bot:  Hi Neenu Mary George ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Bahrain Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid
  by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097339086850            05:34 PM, 12th Jul                   mayar                   Hi Neenu  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:34 PM, 12th Jul                     neenu mary george                    Hello mayar           05:35 PM, 12th Jul                     neenu mary george                    Ma
 y i know if this is max or centrepoint helpline?           05:35 PM, 12th Jul                     neenu mary george                    The query is because centrepoint asked me to talk to max helpline about the problem           05:37 PM, 12th Jul                     neenu mary george                    ???           05:40 PM, 12th Jul                   mayar                   WE are from centrepoint team           05:43 PM, 12th Jul                   mayar                   How may i help you ?           05:43 PM, 12th Jul                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:50 PM, 12th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2848869