Subject: Ticket Assigned - Conversation with basant
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 12 Jul 2021 13:36:22 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with basant basant                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  basant Bot:  Hi Basant ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  632872761 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6328792716 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0563326028            05:26 PM, 12th Jul                   mayar                   Hi Basant,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:26 PM, 12th Jul                     basant                    Hello           05:27 PM, 12th Jul                     basant                    I made an order yesterday           05:27 PM, 12th Jul                     basant                    and i want to know if i can get it faster by any means           05:27 PM, 12th Jul                     basant                    Like speeding up the delivery process or picking it up from any where           05:28 PM, 12th Jul                     basant                    Sorry i did it at midnight so it counts as earlier today           05:28 PM, 12th Jul                   mayar                   It takes 3-5 days to be delivered we will try our best to deliver it asap           05:31 PM, 12th Jul                   mayar                   Is there anything else i can help you with?            05:31 PM, 12th Jul                     basant                    No thanks           05:32 PM, 12th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:36 PM, 12th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2848774