Subject: Ticket Assigned - Conversation with dilip shrivastav
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 12 Jul 2021 13:16:00 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with dilip shrivastav dilip shrivastav                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  dilip shrivastav Bot:  Hi Dilip Shrivastav ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9678119603 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0566773982            05:06 PM, 12th Jul                     dilip shrivastav                    Ok           05:06 PM, 12th Jul                   mayar                   Hi Dilip ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:07 PM, 12th Jul                     dilip shrivastav                    I want to Confirm that this time I get proper product           05:07 PM, 12th Jul                     dilip shrivastav                    Last piece was defeative           05:07 PM, 12th Jul                     dilip shrivastav                             05:07 PM, 12th Jul                     dilip shrivastav                    The kip hock was broken           05:08 PM, 12th Jul                     dilip shrivastav                    Also can u confirm that this is white shorts with size 32 ?           05:08 PM, 12th Jul                     dilip shrivastav                    The new order which I have placed           05:08 PM, 12th Jul                     dilip shrivastav                    Old one I have requested for return           05:08 PM, 12th Jul                     dilip shrivastav                    Hello ?           05:10 PM, 12th Jul                     dilip shrivastav                    Mayar?           05:10 PM, 12th Jul                   mayar                   We sincerely apologize for any inconvenience caused,           05:10 PM, 12th Jul                   mayar                   We will contact our team to do the needful and to check the order probably           05:11 PM, 12th Jul                   mayar                   Is there anything else i can help you with?            05:11 PM, 12th Jul                     dilip shrivastav                    Please cross check the Produt before sending for the new order           05:11 PM, 12th Jul                     dilip shrivastav                    The new order which I have placed is white colour 32 size           05:11 PM, 12th Jul                     dilip shrivastav                    Can u please confirm ?           05:11 PM, 12th Jul                   mayar                   Sure ,We will contact our team to do the needful and to check the order probably           05:12 PM, 12th Jul                   mayar                   Is there anything else i can help you with?           05:12 PM, 12th Jul                     dilip shrivastav                    Ok           05:13 PM, 12th Jul                     dilip shrivastav                    Thanks           05:13 PM, 12th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:15 PM, 12th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2848632