Subject: Ticket Assigned - Conversation with zakir hussain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 12 Jul 2021 12:56:12 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zakir hussain zakir hussain                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  zakir hussain Bot:  Hi Zakir Hussain ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7477653273 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97335572329            04:42 PM, 12th Jul                   mayar                   Hi Zakir Hussain  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:42 PM, 12th Jul                     zakir hussain                    My order tracking showing,  reschedule from yesterday           04:43 PM, 12th Jul                     zakir hussain                    Today also not delivered           04:43 PM, 12th Jul                     zakir hussain                    ??           04:45 PM, 12th Jul                   mayar                   We are truly sorry to hear that a delivery attempt was made at your address by the courier without informing you. Our delivery team always contacts the customer before attempting any delivery. However, you were not informed prior to the delivery of your items. Please consider this a rare exception.  ​ Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is (+97335572329)  ​ We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days.           04:46 PM, 12th Jul                     zakir hussain                    But today also showing reschedule           04:47 PM, 12th Jul                   mayar                   Our team will deliver it asap           04:49 PM, 12th Jul                   mayar                   We sincerely apologize for any inconvenience caused,           04:50 PM, 12th Jul                   mayar                   We request you to please allow us some time so we can work on this and do the needful.           04:50 PM, 12th Jul                   mayar                   Is there anything else i can help you with?            04:50 PM, 12th Jul                     zakir hussain                    No thanks           04:52 PM, 12th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:55 PM, 12th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2848515