Subject: Ticket Assigned - Conversation with darren
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 12 Jul 2021 10:01:50 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with darren darren                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  darren Bot:  Hi Darren ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567551992            01:53 PM, 12th Jul                   mayar                   Hi Darren,Good evening Thank you for contacting us. My name i
 s Mayar ,i will be happy to help you.           01:53 PM, 12th Jul                     darren                    Hi i hu           01:54 PM, 12th Jul                     darren                    hi juste recently talked to your customer service i forgot to ask where it will be refunded the amount after i return the item?           01:54 PM, 12th Jul                   mayar                   Kindly send your order number           01:56 PM, 12th Jul                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           01:59 PM, 12th Jul                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           01:59 PM, 12th Jul                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:01 PM, 12th Jul                                          View conv
 ersation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2847492