Subject: Ticket Assigned - Conversation with hello
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 12 Jul 2021 10:00:06 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9678077294 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0559843649            01:53 PM, 12th Jul                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:54 PM, 12th Jul                     hello                    hello           01:54 PM, 12th Jul                     hello                    so i placed an order as guest and i want to add it  to my account           01:54 PM, 12th Jul                     hello                    is it possible?           01:54 PM, 12th Jul                     hello                    to add it to shukran card           01:55 PM, 12th Jul                     hello                    with my same number account           01:56 PM, 12th Jul                   mayar                   For sorry it can not be added           01:57 PM, 12th Jul                   mayar                   If you want to add it kindly cancel this order and place a new one           01:57 PM, 12th Jul                     hello                    ok no problem           01:58 PM, 12th Jul                     hello                    thank you           01:58 PM, 12th Jul                   mayar                   Is there anything else i can help you with?            01:58 PM, 12th Jul                     hello                    that is it thanks for ur help           01:58 PM, 12th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:59 PM, 12th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2847480