Subject: Ticket Assigned - Conversation with raffy macatangay
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Jul 2021 13:45:05 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with raffy macatangay raffy macatangay                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  raffy macatangay Bot:  Hi Raffy Macatangay ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6328340531 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0538272694            05:33 PM, 11th Jul                   mayar                   Hi Raffy  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:33 PM, 11th Jul                     raffy macatangay                    I tracked my order and it is for delivery today but until now its not coming, the address that i write is my office but I will be here today until 5pm           05:34 PM, 11th Jul                     raffy macatangay                    How will I receive my order?           05:35 PM, 11th Jul                     raffy macatangay                    6328340531           05:35 PM, 11th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           05:35 PM, 11th Jul                     raffy macatangay                    Ok           05:35 PM, 11th Jul                   mayar                   Our team will contact you on +966538272694           05:39 PM, 11th Jul                     raffy macatangay                    When?           05:40 PM, 11th Jul                   mayar                   Kindly ask them to deliver your order before 5 pm           05:40 PM, 11th Jul                   mayar                   It is on its way right now           05:40 PM, 11th Jul                     raffy macatangay                    Is it possible to ask them to deliver it on my house?           05:42 PM, 11th Jul                   mayar                   No for sorry the delivery address can not be changed you can ask them ti deliver it some day else before 5 pm           05:43 PM, 11th Jul                   mayar                   Is there anything else i can help you with?            05:43 PM, 11th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:44 PM, 11th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2843680