Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 11 Jul 2021 09:49:31 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Dear Team,</span></b></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Please note that we arranged for delivery under ticket# 2728553 .</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:black'>Best Regards,
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<div class="MsoNormal" style="line-height:13.5pt;mso-line-height-rule:exactly"><span style='font-family:"Trebuchet MS","sans-serif";color:#410099;letter-spacing:-.15pt'>FATEMA SALEH
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<div class="MsoNormal" style="line-height:9.75pt;mso-line-height-rule:exactly"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#939598'>CS AGENT<br>
Customer Service Department-BH </span></div>
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<div class="MsoNormal" style="line-height:9.75pt;mso-line-height-rule:exactly"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#939598'>+973 17 007 672
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<span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#410099'>Ext.:</span><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#939598'>
 5251 </span>
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<div>From:<span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Max [mailto:[email-masked]]
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<b>Sent:</b> Sunday, July 11, 2021 11:05 AM<br>
<b>To:</b> BH Customer Care; Sukesh Nambath<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#2826004] - Delivery</span>
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<span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2826004" rel="noreferrer">#2826004</a> raised by
</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">أماني السالم</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span> ([email-masked]).</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late delivery<br>
Order Date : Jul 1, 2021<br>
Order ID: 6324973186<br>
Tracking ID: 290182945380<br>
Customer contact : 0593066551 <br>
Assistance Required: Need urgent delivery<br>
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Issue Description: The order was shipped on  Jul 1, 2021 but still not delivered to customer.<br>
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Please deliver the order on priority.<br>
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Regards,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Fri, 9 Jul at 8:18 AM
<span class="separator">, Max &lt;[email-masked]&gt; wrote: </span></span><span class="separator"></span>
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا أماني،</span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نحن نقدر صبرك.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك ،</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم.</span>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid","serif";color:white'>2826004:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2826004