Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 10 Jul 2021 09:23:07 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567251050            01:14 PM, 10th Jul                     hi                    Ok           01:14 PM, 10th Jul                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:15 PM, 10th Jul                     hi                    Hi I purchased some items yesterday and I want to return one items           01:15 PM, 10th Jul                   mayar                   Kindly send your order number           01:15 PM, 10th Jul                     hi                    I purchased in center point burjiman           01:16 PM, 10th Jul                     hi                    I purchased directly in store           01:16 PM, 10th Jul                     hi                    Can I return it any branch or only specific place where I purchased ?           01:17 PM, 10th Jul                   mayar                   Kindly head to the customer to do the needful           01:17 PM, 10th Jul                   mayar                   Is there anything else i can help you with?            01:17 PM, 10th Jul                     hi                    What you mean           01:17 PM, 10th Jul                     hi                    Can I return to any nearest place ?           01:18 PM, 10th Jul                   mayar                   Kindly go to the same branch to return it           01:18 PM, 10th Jul                     hi                    Ok           01:18 PM, 10th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:18 PM, 10th Jul                     hi                    Is there option for return to nearest place           01:19 PM, 10th Jul                     hi                    Your store           01:19 PM, 10th Jul                   mayar                   Kindly go to the same branch to return it           01:19 PM, 10th Jul                     hi                    For this items I have to travel ?           01:20 PM, 10th Jul                   mayar                   In this case you can try to deal with the branch and tell them the issue           01:21 PM, 10th Jul                   mayar                   you are facing           01:21 PM, 10th Jul                   mayar                   Is there anything else i can help you with?            01:21 PM, 10th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:22 PM, 10th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2837106