Subject: Ticket Assigned - Conversation with sanghita deb
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 10 Jul 2021 09:13:24 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sanghita deb sanghita deb                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sanghita deb Bot:  Hi Sanghita Deb ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096598726180            01:08 PM, 10th Jul                     sanghita deb                    ok           01:08 PM, 10th Jul                   mayar                   Hi Sanghita Deb  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:08 PM, 10th Jul                     sanghita deb                    Hi I am currently ordering furniture online on your store           01:09 PM, 10th Jul                     sanghita deb                    when  I  trying to checkput           01:09 PM, 10th Jul                     sanghita deb                    checkput           01:09 PM, 10th Jul                     sanghita deb                    checkout           01:09 PM, 10th Jul                     sanghita deb                    they are showing delivery options as 22nd july           01:09 PM, 10th Jul                     sanghita deb                    actually its a birthday gift           01:10 PM, 10th Jul                     sanghita deb                    so I want delivery by 15th july           01:10 PM, 10th Jul                     sanghita deb                    is it possible           01:10 PM, 10th Jul                   mayar                   For sorry it can not be delivered before 22/7/2021           01:10 PM, 10th Jul                     sanghita deb                    ok thanks           01:11 PM, 10th Jul                   mayar                   Furniture item takes more much time           01:11 PM, 10th Jul                   mayar                   We sincerely apologize for any inconvenience caused,           01:11 PM, 10th Jul                   mayar                   Is there anything else i can help you with?            01:11 PM, 10th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:13 PM, 10th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2837067