Subject: Ticket Assigned - Conversation with mohammed aamir
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 10 Jul 2021 08:42:05 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammed aamir mohammed aamir                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohammed aamir Bot:  Hi Mohammed Aamir ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96550529004            12:23 PM, 10th Jul                   mayar                   Hi Mohammed ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:24 PM, 10th Jul                     mohammed aamir                    wher is my order? could you check please           12:24 PM, 10th Jul                     mohammed aamir                    8276857548           12:25 PM, 10th Jul                     mohammed aamir                    ??           12:26 PM, 10th Jul                     mohammed aamir                    ??           12:26 PM, 10th Jul                     mohammed aamir                    where are you bro????           12:26 PM, 10th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           12:27 PM, 10th Jul                     mohammed aamir                    ok i willl be waiting           12:27 PM, 10th Jul                     mohammed aamir                    ??           12:29 PM, 10th Jul                   mayar                   Your order is ready for pick up you can collect it           12:30 PM, 10th Jul                   mayar                   Is there anything else i can help you with?            12:30 PM, 10th Jul                     mohammed aamir                    are you sure??           12:31 PM, 10th Jul                     mohammed aamir                    sir           12:31 PM, 10th Jul                     mohammed aamir                    bcoz first he msg me your order is cancel and after that he msg me ready to pickup           12:32 PM, 10th Jul                   mayar                   Yes i`m sure           12:37 PM, 10th Jul                   mayar                   It is ready for pick up           12:37 PM, 10th Jul                   mayar                   Is there anything else i can help you with?            12:37 PM, 10th Jul                     mohammed aamir                    ???           12:38 PM, 10th Jul                     mohammed aamir                    no thak you           12:38 PM, 10th Jul                     mohammed aamir                    bye           12:38 PM, 10th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:41 PM, 10th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2836924