Subject: Ticket Assigned - Conversation with mounika
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 09 Jul 2021 12:17:40 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mounika mounika                    Bot:  Hi again! Bot:  Please enter your name Customer:  mounika Bot:  Hi Mounika ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:03 PM, 09th Jul                     mounika                    This is my order number           04:04 PM, 09th Jul                     mounika                    7476031401           04:04 PM, 09th Jul                     mounika                    No one responding properly           04:04 PM, 09th Jul                     mounika                    Till now no one has come to collect the item           04:04 PM, 09th Jul                     mounika                    Hello will you reply me or not           04:05 PM, 09th Jul                   mayar                   Hi Mounika  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:07 PM, 09th Jul                     mounika                    Ya           04:11 PM, 09th Jul                   mayar                   It takes 3-5 days to be collected our team will contact you before collecting it           04:11 PM, 09th Jul                   mayar                   Is there anything else i can help you with?            04:11 PM, 09th Jul                     mounika                    When it’s been 4 days           04:12 PM, 09th Jul                   mayar                   It takes 3-5 working days to be collected           04:15 PM, 09th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:17 PM, 09th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2834138