Subject: Ticket Assigned - Conversation with mohammed jaseel
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 09 Jul 2021 10:50:40 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammed jaseel mohammed jaseel                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohammed jaseel Bot:  Hi Mohammed Jaseel ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0521643775            02:41 PM, 09th Jul                     mohammed jaseel                    Ok           02:42 PM, 09th Jul                   mayar                   Hi Mohammed ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:42 PM, 09th Jul                     mohammed jaseel                    Hii           02:42 PM, 09th Jul                     mohammed jaseel                    Last time I bought one jeans pant from Splash Sahara Centre sharjah           02:43 PM, 09th Jul                     mohammed jaseel                    I used it only two times           02:43 PM, 09th Jul                     mohammed jaseel                             02:43 PM, 09th Jul                     mohammed jaseel                    Back side           02:43 PM, 09th Jul                   mayar                   Kindly send your order number           02:44 PM, 09th Jul                     mohammed jaseel                             02:44 PM, 09th Jul                     mohammed jaseel                             02:44 PM, 09th Jul                     mohammed jaseel                    This bought from store           02:45 PM, 09th Jul                   mayar                   Kindly head to the same store and our team will do the needful           02:45 PM, 09th Jul                   mayar                   Kindly head to the same store with the bill           02:45 PM, 09th Jul                     mohammed jaseel                    Ok noted           02:46 PM, 09th Jul                   mayar                   Is there anything else i can help you with?            02:46 PM, 09th Jul                     mohammed jaseel                    You have contact number ?           02:46 PM, 09th Jul                     mohammed jaseel                    Bills not my hand           02:46 PM, 09th Jul                     mohammed jaseel                    Who keeps  dress bill ?           02:46 PM, 09th Jul                     mohammed jaseel                    It’s not warranty           02:46 PM, 09th Jul                   mayar                   Kindly head to the same store and our team will do the needful           02:47 PM, 09th Jul                     mohammed jaseel                    Ok           02:47 PM, 09th Jul                     mohammed jaseel                    You have contact number ?           02:47 PM, 09th Jul                   mayar                   You can contact us on ( 800-775274)           02:48 PM, 09th Jul                   mayar                   Is there anything else i can help you with?            02:48 PM, 09th Jul                     mohammed jaseel                    Ok           02:48 PM, 09th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:50 PM, 09th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2833844