Subject: Ticket Assigned - Conversation with m
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 09 Jul 2021 10:04:08 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with m m                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  m Bot:  Hi M ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543013438            01:48 PM, 09th Jul                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:49 PM, 09th Jul                     m                    Hello           01:49 PM, 09th Jul                   mayar                   Kindly send  your order number           01:49 PM, 09th Jul                     m                    I have question. About a product           01:50 PM, 09th Jul                     m                    Curtains           01:51 PM, 09th Jul                     m                    When. It is written. The width is. 135           01:51 PM, 09th Jul                     m                    Means one side of the curtain or the two sides           01:52 PM, 09th Jul                   mayar                   Kindly send a sceen shot of that item           01:53 PM, 09th Jul                     m                    Iam trying not sending dear           01:53 PM, 09th Jul                   mayar                   Send me name of the product  which is written on the site           01:54 PM, 09th Jul                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           01:57 PM, 09th Jul                     m                    https://www.centrepointstores.com/ae/en/Home/Window-Treatments/Curtains/LIFESTYLE-Floral-Jacquard-2-Piece-Curtain-Set---260x135-cms/p/162846837           01:57 PM, 09th Jul                     m                    I sent u. The link           01:57 PM, 09th Jul                     m                    https://www.centrepointstores.com/ae/en/Home/Window-Treatments/Curtains/LIFESTYLE-Floral-Jacquard-2-Piece-Curtain-Set---260x135-cms/p/162846837           01:58 PM, 09th Jul                   mayar                   The width of  one side is 135           01:59 PM, 09th Jul                   mayar                   Is there anything else i can help you with?            01:59 PM, 09th Jul                     m                    So the two pcs width are 270           02:00 PM, 09th Jul                   mayar                   Yes           02:01 PM, 09th Jul                   mayar                   Is there anything else i can help you with?            02:01 PM, 09th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:03 PM, 09th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2833710