Subject: Ticket Assigned - Conversation with ankur yadav
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 09 Jul 2021 08:36:42 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ankur yadav ankur yadav                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ankur yadav Bot:  Hi Ankur Yadav ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9676540584 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504259476            12:31 PM, 09th Jul                   mayar                   Hi Ankur  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:31 PM, 09th Jul                     ankur yadav                    Hey Mayar           12:31 PM, 09th Jul                   mayar                   How may i help you ?           12:32 PM, 09th Jul                     ankur yadav                    I order one tshirt to be picked from cebterpoint sharjah on 6th july           12:32 PM, 09th Jul                     ankur yadav                    But still it's in processing state however during order it was showing to be available in 1-2 days           12:32 PM, 09th Jul                   mayar                   It takes 2-3 working days to be ready at the store           12:33 PM, 09th Jul                   mayar                   Our team will contact you  once it is ready to be collected           12:33 PM, 09th Jul                     ankur yadav                    But it's already 3 working days completed           12:33 PM, 09th Jul                   mayar                   We sincerely apologize for any inconvenience caused,  We will contact our team to deliver it asap           12:35 PM, 09th Jul                   mayar                   Is there anything else i can help you with?            12:35 PM, 09th Jul                     ankur yadav                    Ok thanks           12:35 PM, 09th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:36 PM, 09th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2833509