Subject: Ticket Assigned - Conversation with shiela
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Jul 2021 13:55:11 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shiela shiela                    Bot:  Hi again! Bot:  Please enter your name Customer:  shiela Bot:  Hi Shiela ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0523293685            05:39 PM, 06th Jul                   mayar                   Hi Shiela,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:39 PM, 06th Jul                   mayar                   Kindlt sed  your order number           05:41 PM, 06th Jul                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           05:41 PM, 06th Jul                     shiela                             05:42 PM, 06th Jul                     shiela                    Hi           05:46 PM, 06th Jul                   mayar                   Is this your order number           05:51 PM, 06th Jul                   mayar                   9675130626?           05:51 PM, 06th Jul                   mayar                   How may i help you ?           05:51 PM, 06th Jul                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           05:52 PM, 06th Jul                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           05:53 PM, 06th Jul                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:54 PM, 06th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2820897